Online Banking Should Make Everything Easy

Let's get you signed up and on your way

LOGIN TO ONLINE BANKING ENROLL IN ONLINE BANKING

HAVE A QUESTION? WE'LL CALL YOU BACK.

Or you can call us at (800) 548-8138.

Simple and Convenient.

Safe Computer

Rest easy knowing your money is safe and secure.

Alert

Monitor your account activity with e-mail and text alerts.

Click

Pay bills securely with a simple click and get on with life.

Review

Review and search your transaction history.

Transfer

Quickly transfer money between your accounts.

Tree

Save a tree and protect your identity with eStatements.

Greenway

First Bank Richmond has been a tremendous supporter and community partner for the Cardinal Greenway back to our early days when the trail was being built in Wayne County. Having celebrated our 25th anniversary in 2018 they're still one of our biggest supporters from event sponsorship to having their team members volunteer and serve on various committees. First Bank's support has been instrumental to the growth and success of the Greenway and we look forward to the partnership continuing for another twenty-five years and beyond.

-Brian S., Cardinal Greenways

 

I like First Bank's online accessibility, the ability to pull up balances, make transfers and print statements. I can do it all as I need to which saves time and paper.

-Lori T.

Accounts Overview

Online Banking Dashboard

Get an overview of your accounts, see account activity, download banking transactions, view eStatements, and even link your card to PayPalTM on the dashboard page.


 

Pay Bills

Send Money

Pay all of your bills in one place at one time. We know you're busy, reminders can be sent right to your e-mail to ensure you schedule payments on time. 

Don't forget about the babysitter or the friend who paid for dinner. Pay individuals from your computer with My People Pay.


 

Transfer Funds

Make Transfers

Move your money whenever and however you want. Pay your loan, schedule transfers, or move money immediately between your accounts. 


 

Customer Service

Manage Your Account

The customer service tab allows you to customize your account. From here, you can change your password, update your address, select your statement delivery method, order checks, stop a check, and so much more. 


 

Frequently Asked Questions

What do I need to sign up for online banking?

Click "Enroll in Online Banking" at the top of the Online Banking page and complete the enrollment form. 

You will be asked to provide the following information depending on your account type:

ATM or Debit Card - your card number and personal identification number (PIN)

Checking, Savings, Money Market, CD or HSA - your account number and last statement balance

Loan Account or Line of Credit - account number, last payment amount and original principal amount

Upon completion, you may receive instant online access. If you have more than one account, you will get access to your other accounts as well. However, if additional processing time is required, you will receive a notification from us by e-mail before you can access your account(s). 

What security features are in place to protect my account information online?

Multi-Factor Identification increases your level of protection online. Not only will your password and user ID be recognized, but your computer will be recognized as well. If we don't recognize your computer - you've logged in from a public computer, one you haven't used before, or you have cleared your browser history/cookies - you will be prompted to provide information only you will know. This step acts as an additional line of defense against unauthorized access to your accounts.

I'm having trouble logging into my online banking.

Usernames and passwords are case sensitive. Verify that you are entering your information exactly as you created it. 

For security purposes, online and mobile accounts are locked if the wrong password is entered three times. If you have entered the wrong information or forgotten your username/password, contact a branch or customer service to have one of our team members unlock your account. 

How can I view/confirm bill payments?

To verify that a payment has been sent, from your navigation links, click View Bill Payment Reports. From the Reports title list box, select the appropriate report and click Generate Report. You can also create a new report or edit an existing report. 

From the Make Payments screen, you can also see pending payments and the last 5 processed payments at a glance.