Mobile Banking Should Follow You Everywhere

Let's help you manage your money on the go
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HAVE A QUESTION? WE'LL CALL YOU BACK.

Or you can call us at (800) 548-8138.

At Your Fingertips.

Review

Check balances and activity, and make transfers.

Secure Card

Control your First Bank debit card with SecurLOCKTM.

Mobile Wallet

Make purchases without your debit card with Mobile Wallet.

ATM Network

Locate over 55,000 surcharge-free ATMs with the Allpoint Network.

Fingerprint

Log in quickly with Touch/Face ID or a passcode.

Mobile Deposit

Deposit checks any time, from anywhere with Mobile Xpress Deposit.

People Pay

Send money with My People Pay.

Alert

Get alerts and notifications on your phone.

KaitlynMy Pocket Bank has helped with me keep track of my banking and transactions tremendously. The app is also an organized way to keep track of your banking. The app includes people pay and you can even deposit checks from your phone.

-Kaitlyn L.

YMCA

First Bank has been such a great partner for our Youth Sports program at the YMCA. Because of First Bank's consistent sponsorship's of our Youth Sports teams, we are able to keep the cost to an affordable registration fee for all of our families and ensure no family is turned away due to financial burden. Thank you First Bank for ensuring kids can stay active, healthy and learn physical activity skills at a young age.

-Misty H, Richmond Family YMCA

Phone My Pocket Bank

My Pocket Bank

Our mobile banking app allows you to see an overview of your accounts, access account activity, find locations and more. You can even link your card to your PayPalTM account.


 

Debit card and tablet

Control Your Card

Control your spending and protect yourself against fraud through My Pocket Bank.

With SecurLOCKTM Equip, not only can you turn your card off and on, you can also set controls and alerts by channel (in-store, online, mobile, ATM, etc.), set spending limits, select geographic locations where your card can be used, and much more. 


Friends at Coffee

Send and Receive Money

Whether you're splitting a pizza, sharing a taxi ride, or paying the babysitter, My People Pay makes sending and receiving money easy and secure.


Couple with phone and check

Deposit in a Flash

Deposit a check without ever visiting the bank. With your phone camera and the My Pocket Bank mobile app, it's so convenient!


Frequently Asked Questions

How do I sign up for mobile banking?

Enroll in online banking through a computer or the browser app on your mobile device.

Upon successful enrollment, download the My Pocket Bank app to your device and use your user ID and password to log in. 

What controls can I set on my First Bank Debit Card??

SecurLOCKTM Equip allows you to:

  • Turn your First Bank debit card on and off completely or by channel (such as in-store, online, mobile, ATM, etc.);
  • Set spending limits on your debit card to help you manage your spending, or as a parental control;
  • Control which merchant types your card can be used at (such as department stores, gas stations, restaurants, etc.);
  • Receive alerts and transaction history;
  • And elect to receive a notification every time your debit card is used. 

How does Xpress Mobile Deposit work? Are there limits?

In order to use mobile check deposit, your account must be open for at least 30 days, and you cannot have more than two overdrafts in the current statement cycle or six overdrafts within the prior 12 months. Checks to be deposited through mobile banking must be made payable to the account owner. 

Above your signature endorsement on the back of your check, write "For Mobile Deposit Only, First Bank Richmond". Next, log into your mobile banking app, click the "+" to navigate to Deposits, and follow the on-screen instructions. 

Mobile deposits are limited to $2,500 for one day, or $3,500 over a period of five consecutive business days. Any items presented in excess of the limits will be returned at our discretion. 

Is mobile banking secure? What if my phone is lost or stolen?

Yes, the mobile banking service utilizes best practices such as HTTPS, 128-bit SSL encryption, device profiling, biometric or password access and application time-out when your mobile device is not in use. Only the mobile devices that you personally enroll in the service can access your accounts. In addition, no account data is ever stored on your mobile device.

In the event your mobile device is lost or stolen, the service can be immediately disabled by either signing in to online banking and accessing the manage mobile banking settings under the customer service tab or by calling us. Then contact your service provider immediately to stop all wireless service.